{"id":92,"date":"2013-05-09T20:26:31","date_gmt":"2013-05-09T20:26:31","guid":{"rendered":"http:\/\/rustamirani.com\/?p=92"},"modified":"2013-05-09T20:26:31","modified_gmt":"2013-05-09T20:26:31","slug":"what-recession-i-found-4-companies-who-dont-need","status":"publish","type":"post","link":"https:\/\/rustamirani.com\/?p=92","title":{"rendered":"What Recession? I found 4 companies who don\u2019t need $"},"content":{"rendered":"

Posted on 02-06-2010 | By: Rustam<\/b><\/p>\n

It never ceases to amaze me that companies don\u2019t realize how valuable each contact or prospect is to the business.\u00a0 How many times have you been frustrated by a person behind the counter who doesn\u2019t really give a hoot that you are buying something from their company?\u00a0 Will you go back?\u00a0 How many times have you called a company to get an estimate on work to be done at your house never to hear from the salesperson who was supposedly going to call you?<\/p>\n

WHO WANTS AN EASY $4,000?\u00a0 I found 4 companies who don\u2019t!<\/b><\/p>\n

Yesterday I called four different companies about getting an estimate to install a heat pump for our pool.\u00a0 Of the four companies, I got two voice-mails.\u00a0 I did leave voice-mails on both, but have not heard anything from either.\u00a0 Of the other two that answered, here is what happened:<\/p>\n

The first one a lady picked up said hi and then told me to hold.\u00a0 After 30 seconds she came back on the phone and asked me what I wanted.\u00a0 She took down all of my info, never asking me one thing about my pool and told me a sales person would call me in a few minutes.\u00a0 As I write this, I still have not heard from anyone.<\/p>\n

The person at the second company actually asked me some questions about my pool and gave me 3 alternatives for heat pumps and the prices.\u00a0 So far, so good I thought.\u00a0 Then he started asking me details about crawlspace in the attic, if I had a 50 amp circuit breaker, the distance along the side of my house to the circuit breaker, and other random things.\u00a0 I kept telling him I wasn\u2019t sure and started thinking why doesn\u2019t he just come out and look.\u00a0 So, I asked him if they came out to give an estimate and he said YES.\u00a0 I thought this was great, then I waited for him to OFFER to come out and look at everything and give me an estimate, but NOPE it didn\u2019t happen.\u00a0 He asked if I had any more questions.\u00a0 I said no.\u00a0 He said thanks and to call him if I had any more questions\u2026 and CLICK!\u00a0 He hung up.\u00a0 Did he loose a $4,000 sale?<\/p>\n

Here are the results of the 4 Companies<\/b> that I called:<\/p>\n

Company 1:<\/b> Left voicemail and haven\u2019t heard back.<\/p>\n

Company 2:<\/b> Left voicemail and haven\u2019t heard back.\"serv011\"<\/a><\/p>\n

Company 3:<\/b> Had a lady who told me a sales person would call\u2026still waiting.<\/p>\n

Company 4:<\/b> Best response and info, but apparently the sales person didn\u2019t think it was a good idea to offer to come out and give me an estimate.<\/p>\n

Why do so many companies cry about the Recession, but have a culture of unmotivated untrained sales people and processes?\u00a0 This KILLS me every time I have to experience it.<\/p>\n

I\u2019m still looking for a company to offer to come out and give me an estimate, I will most likely buy from them, it\u2019s really that easy!\u00a0 It\u2019s not about price, just selling<\/b> whatever product or service your selling.\u00a0 Every process in a business is a part of the sales process<\/b>, train your employees to realize this and KILL your competition.<\/p>\n

~ Rustam<\/p>\n","protected":false},"excerpt":{"rendered":"

Posted on 02-06-2010 | By: Rustam It never ceases to amaze me that companies don\u2019t realize how valuable each contact or prospect is to the business.\u00a0 How many times have you been frustrated by a person behind the counter who doesn\u2019t really give a hoot that you are buying something from their company?\u00a0 Will you […]<\/p>\n","protected":false},"author":1,"featured_media":93,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-92","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"aioseo_notices":[],"jetpack_featured_media_url":"https:\/\/rustamirani.com\/wp-content\/uploads\/2013\/05\/Looming-recession...-from-Meshio.png","_links":{"self":[{"href":"https:\/\/rustamirani.com\/index.php?rest_route=\/wp\/v2\/posts\/92","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rustamirani.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rustamirani.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rustamirani.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rustamirani.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=92"}],"version-history":[{"count":2,"href":"https:\/\/rustamirani.com\/index.php?rest_route=\/wp\/v2\/posts\/92\/revisions"}],"predecessor-version":[{"id":96,"href":"https:\/\/rustamirani.com\/index.php?rest_route=\/wp\/v2\/posts\/92\/revisions\/96"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rustamirani.com\/index.php?rest_route=\/wp\/v2\/media\/93"}],"wp:attachment":[{"href":"https:\/\/rustamirani.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=92"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rustamirani.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=92"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rustamirani.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=92"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}